Design thinker driving business solutions through a human-centered approach.
Hello from NJ!
I’m Emily, a senior B2B SaaS programs leader passionate about simplifying complexity and leading high-growth initiatives that yield sustainable results.
Who I Am
I bridge the gap between people's needs and business drivers to create strategies that deliver happiness and value.
Business Leader
Business Strategy | Change Management | Customer Insight | Digital Transformation | Program Management | People Leader | Strategic Planning | Revenue & Renewal Operations
Customer Experience Expert
Adoption Strategy | Customer Lifecycle Management | Customer Listening | Product Strategy | Customer Value Realization | Growth Strategy
Design Thinker
Experience Design | Service Design | Creative Direction | Digital Experience | Journey Mapping | UX Research | Personas
Featured Work
View case studies of my cross-functional work driving impact and growth
Who I’ve worked with
“It’s not us versus them or us on behalf of them. For a design thinker it has to be us with them.”
– Tim Brown, CEO and President of IDEO